Order Cancellation & Changes Policy

Last updated: October 1, 2026

Order Cancellation & Changes Policy

Orders enter processing quickly. Cancellation or a shade/address change is not guaranteed once fulfillment starts. Email [email protected] immediately with the order number. If the carton has already been labeled we cannot pull it back. After delivery, use the Refund and Returns Policy.

Cahuenga Velvet Studio LLC
5120 Long Valley Road, Suite 140, Hidden Hills, CA 91302, United States